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Efficient Visitor Management with Myra Waiting Room

MYRA NEWS | February 25, 2025

A new feature is now available in the Myra app: Waiting Room – a virtual queuing system for websites. The optional add-on for the Myra High Performance CDN allows customers to effectively steer visitor traffic flows to protect their servers from overload and optimize the user experience and conversion rates of their website.

Waiting Room Screenshots

A high demand for information, services or products can suddenly multiply the number of visitors to a website and flood web servers with valid requests. It is often difficult for organizations to anticipate such sudden traffic fluctuations and dynamically adapt their infrastructure.

This can cause overloaded server instances at peak times, which in turn leads to high latencies or page loading errors and thus to frustrated users – increasing bounce rates and decreasing conversions.

Try Waiting Room now for free

A Smooth User Experience Increases Conversion Rates

Myra Waiting Room limits the number of visitors for any page and automatically places all exceeding requests in a virtual queue, where all waiting visitors are informed about their progress in real time. If the waiting visitors know that they will soon be served, they are more likely to complete a process instead of leaving in frustration. This has a positive effect on the conversion rates.

In the Myra app, you can set thresholds for the number of visitors and session duration for each target page. Sessions of inactive visitors are then automatically deleted so that those waiting can move up immediately. The queue is processed according to the “first in, first out” principle. You can use HTML templates to customize your waiting pages to match your corporate design.

The following video gives a first impression of how the Waiting Room works:

Waiting Room Now Available

For more information on the new virtual queuing system in the Myra app, please refer to the corresponding Product Sheet Waiting Room in our download section. Myra customers can now order the Waiting Room add-on by contacting their account manager. Beforehand, they have the opportunity to test Waiting Room for four weeks in a free trial – at no cost and with no obligation.

Try Waiting Room now for free

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